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Insurance Assessments

Objective evidence for fair, faster claim resolution.

High-resolution imagery, thermal data and LiDAR that accurately document damage to roofs, buildings and assets, plus pre-loss baselines and risk assessments that keep you ahead of claims.

Aerial & Site Services

Built by people who have adjusted the claims.

Our leadership includes insurance loss adjustment experience, so we know what an adjuster needs to see: dated, georeferenced, photographic evidence that separates pre-existing wear from event damage. Drones reach damaged roofs safely and quickly, often the same or next day after an event.

Drone image of a tree growing in a commercial roof gutter, documenting maintenance-related damage

What we offer

01

Post-event damage assessment

Storm, wind, hail and impact damage documented in full without anyone on the roof.

  • Full roof and facade coverage
  • Thermal check for water ingress
  • LiDAR measurements for repair scope
02

Pre-loss baselines

A timestamped record of condition and geometry, before anything happens.

  • Removes disputes about pre-existing conditions
  • Interior and exterior 3D records
03

Preventative risk assessments

Identify maintenance issues that would undermine a future claim.

  • Blocked gutters and vegetation
  • Moisture and membrane failures

How it works

A clear process, start to finish.

  1. 01

    Rapid response

    Urgent events are prioritised. Same or next day is often possible.

  2. 02

    Capture

    Visual, thermal and LiDAR data as the claim requires.

  3. 03

    Report

    An independent, dated report the adjuster can work from directly.

What you receive

Deliverables you can act on.

  • Dated, georeferenced imagery of all damage
  • Thermal analysis of moisture ingress
  • Measurements and 3D models for repair scoping
  • Clear separation of event damage and prior wear

Why Drones At Work

Loss adjusting expertise

We know what evidence a claim needs.

Fast and safe

No-one climbs a damaged roof.

Independent

Objective data that all parties can trust.

Who it’s for

Who we do this for

  • Insurers & loss adjusters

    Fast, objective evidence for desktop assessment.

  • Property owners & managers

    Documentation to support or defend a claim.

  • Body corporates

    Baseline records across shared buildings.

Testimonials

What clients say

Prompt response to enquiry. And actioned accordingly. Comprehensive report provided with great photographic footage. Highly recommend.

Steve Cole

Google review

Very impressive high-quality images and appreciate the fast turnaround.

Insurance Client

Damage assessment

FAQ

Frequently asked questions

How quickly can you attend after a storm?

Standard bookings are usually within 3–5 business days. For urgent damage events we prioritise rapid response, often same or next day depending on location and weather.

Can investigation costs be covered by insurance?

Often, yes. Check with your insurer. Our reports provide the evidence they need.

Get a free quote

Need damage documented, fast?

Call us or send the details. Urgent assessments are prioritised.

Hours
Monday – Friday, 8am – 6pm Weekend appointments by request
Based in
Christchurch, New Zealand Serving the South Island, North Island and beyond

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